Privacy Policy

Privacy Policy

Our website respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information under certain circumstances. It also outlines the measures we take to ensure your information remains private and the choices available to you regarding the collection, use, and disclosure of personal data. By visiting our website directly or via another site, you agree to the practices described in this policy.

Protecting your data is extremely important to us. Your name and other related information will be used according to the terms of this Privacy Policy. We collect information only when necessary or directly related to our transactions with you, and we retain your data according to the law or for the purposes for which it was collected.

You can browse the website without providing any personal information. Your identity remains anonymous unless you have an account on the website, accessed via a username and password.

1 – Information We Collect

We may need to collect personal information if you want to place an order on our website.

We collect, store, and process your necessary information to follow up on your purchases, handle potential claims, and provide you with our services. Personal information may include, but is not limited to: name, gender, date of birth, email address, billing and shipping addresses, phone number, payment details, and card information.

We use the information you provide to process your orders, provide requested services and information, manage your account, verify online transactions, track website usage, personalize website content, and conduct demographic and statistical research. We may also contact you via email with information about products or services unless you opt out.

Your name and address may be shared with third parties to fulfill your orders (e.g., delivery personnel or suppliers). While some details may be stored on our website for your current order, they cannot be retrieved for security reasons. By logging into your account, you can view your orders and manage your address details. You are responsible for keeping your account and password secure and not sharing it with unauthorized parties. We are not liable for misuse of passwords unless caused by our error.

Other Uses of Personal Information
Your personal information may be used for surveys and marketing research, strictly confidential and statistical in nature. You may opt out at any time. Survey responses are not shared with third parties. Your email address is only used for contest participation if you choose to enter.

We may send information about our company, website, products, offers, or newsletters related to our group companies or partners. If you do not wish to receive these communications, you can click the “unsubscribe” link in any email, and we will stop sending messages within seven business days.

Some data may be anonymized and shared with third parties for analytics, marketing, or service improvement, without identifying you personally.

Competitions
For contests, data may be used to notify winners and announce offers. Terms for each competition are provided separately.

Third Parties and Links
We may share your information with other companies in our group, agents, or contractors to assist with transactions, delivery, payment processing, statistical or marketing research, or customer service. We may also share information to prevent fraud or manage credit risk. If the company or part of it is sold, databases containing personal information may be transferred. Except as stated, we do not sell or disclose your personal data without prior consent unless required by law. Third-party links or advertisements on the website are not covered by our privacy policy, and we are not responsible for the privacy policies or content of other sites.

2 – Cookies

Accepting cookies is not required to visit the site. However, the “cart” function and ordering products require cookies. Cookies are small text files that identify your computer as a unique user when visiting certain pages. Your browser stores these files on your hard drive. Cookies may track your IP address, saving time while browsing.

Cookies enhance your experience (e.g., remembering your identity for cart updates) and are not used for other purposes such as targeted marketing. You can disable cookies in your browser, but this may limit site functionality. Google Analytics is used for website analysis, collecting anonymous usage data that may be transferred to servers in the United States. Google may share this information with third parties as required by law or for service processing.

3 – Security

We use appropriate security measures to prevent unauthorized access, loss, or destruction of your information. Personal data is stored on secure servers with firewalls. Payment card details are protected using encryption such as SSL. While we strive to protect your data, 100% security cannot be guaranteed. Do not send credit card details via unsecured emails. Security safeguards are in place to protect data collection, storage, and disclosure. Verification of identity may be required before disclosing personal information. You are responsible for keeping passwords and your computer secure.

4 – Customer Rights

If you are concerned about your data, you have the right to request access to personal information we hold about you. You may also request correction of errors in your data free of charge. You may opt out at any time from direct marketing uses of your personal information.